All cancellations must be sent to enquiry@jiwanresidency.com in writing stating the details of the same and it should be informed to the hotel over the telephone also.

  • Less than 72 hours from check-in date: 50% retention.
  • Less than a week from check-in date : 1 day retention.
  • No-show shall be entitled to 100% retention.

All the cancellation(s) made are entitled to transaction charges/processing fees.

The Refund process shall take a least of 7 Days. For any queries regarding the same, Please mail us : madurai@jiwanresidency.com